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Policies

  • Appointment Policy

    Everyone's Time is Equally Valuable.

    We ask that you arrive 5 minutes before your scheduled appointment time. We understand sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule if you arrive late for your appointment.

    Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable.
    Upcoming Appointments Via Phone/Text Message/Email

    Missed Appointments: Broken appointments represent a cost to us, to you, and to other patients who could have been seen in the time set aside for you. We reserve the right to charge a fee for canceled or missed appointments. We request 24 hours notice for cancellation of appointments.

    A fee may be charged for a second missed appointment. The third consecutive missed appointment will result in discharge from the practice.

    For new patients, a fee may be charged if the FIRST appointment is missed.

  • Prescription Refill Policies

    Please initial prescription refill through the portal or ask the pharmacy to send an electronic request to us. Please allow up to 3 business days for refills.
  • Clinical message

    We encourage use of the patient portal for all communication. If you need to leave us a message, please call the office and follow the prompts.

Our Policies

Click on the buttons below to see more information about each policy.

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